All orders will be shipped via Australia Post / Startrack Express. We only ship to Australia. Your order will be shipped within one business day after we receive payment, providing the items are in stock.
Shipping preferences such as instructions and signature on delivery are offered as a best-effort service. Some services may alter their delivery processes despite your intentions which we print onto your shipping label, this is outside of our control.
Our domestic shipping rates start at:
- $6+ eParcel Standard (typically 4+ business days, tracked)
- $10+ eParcel Express (typically 1 to 2 business days, tracked)
- $3+ Economy Mail (Stamped “snail mail”. Typically 5-9 business days. No tracking/insurance available other than an email that confirms shipment was made)
Non-metro addresses in WA, NT, SA & TAS can take 2+ days in addition to the above information.
High-value and/or high-risk orders (Parcel Lockers and/or orders with elevated risk factors) could be subject to a signature on delivery which may override your selection during checkout.
Please visit Australia Post / Startrack Express for more information regarding their mail services.
If Express Post takes longer than quoted: First of all, that’s far from ideal! The best way forward is for you to contact AusPost to get an update. Sometimes, life gets in the way of express services and there’s an unexpected truck breakdown, bushfire, or other unpredictable events. AusPost will be able to provide you with more information, however, AusPost offers no guarantee for delivery times for the eParcel service. Express post is typically 1-2 business days.
Authority to Leave is a delivery service option that voids insurance if evidence of delivery is provided by the delivery agent.